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Contact Us

Have questions?

We can help. You can find the contact information for many of our resources below.

For questions about the LUCENTIS Co-Pay Card Program:

Call us toll-free at (855) 218-5307. You can reach us from 9 AM to 8 PM ET, Monday to Friday.

For questions about reimbursement or insurance:

Call LUCENTIS Access Solutions® toll-free at (866) 724-9394.
You can reach a representative from 9 AM to 8 PM ET, Monday to Friday.

For questions about LUCENTIS:

Talk to our registered nurses by calling our toll-free helpline at (866) LUCENTIS ((866) 582-3684).
You can reach a registered nurse from 9 AM to 8 PM ET, Monday to Friday.

For questions about Genentech:

To reach our corporate headquarters, call (650) 225-1000 or visit www.gene.com.

Contact Information

Mailing address The LUCENTIS Co-Pay Card Program
PO Box 52076
Phoenix, AZ 85072
Phone (855) 218-5307
9 AM to 8 PM ET, Monday to Friday
Fax (855) 320-0457
Web www.LUCENTISCoPayCard.com